Agency: WongDoody (ex-Brilliant Basics)
Role: Lead designer
Responsibilities: user experience strategy, UI, team management and design direction.
Team: Creative Director (x1), Lead UX designer (x1), Lead UI designer (x1), UI designers (x5), UX designers (x5), Product owner (x3), Engineers/developers (x20+)
BP partnered with Infosys and WongDoody to implement a full digital transformation of its fleet management and fuel card business with 2 main goals: deliver an optimum technology integration as well as a first in class user experience.
BP FleetExpert is a state of the art fleet management software designed to optimise fuel spending and simplify complex tasks to save valuable time. It gives super-fast insight into fuel consumption & spending, CO2 emissions as well as live transaction data through one dashboard.
As a design lead on this EMEA program, I have been managing the team of designers working hand in hand with the product owners, BA/UX/dev team to design the new fleet management application platform. Working in an Agile way, we designed the new user journeys starting from initial client conversion during workshops to wireframing, design through to prototyping and delivery to the development team. We carried out testing every 3 sprints and implemented changes following user feedback.
We created a design system for the project using Abstract to streamline and standardise the design production, insuring UI and digital brand consistency across the new platform.